Frequently Asked Questions
Everything you need to know about bringing NiMi quality into your home.
What is the standard shipping time for NiMi products?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 5-7 business days for delivery within the continental US.
Do you offer a warranty on your furniture and decor?
Yes, all NiMi products come with a 1-year limited warranty covering manufacturing defects. We stand by the craftsmanship of our home essentials.
What is your return policy if an item doesn't fit my space?
We offer a 30-day return window. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.
Are the materials used in NiMi products sustainable?
Sustainability is a core value at NiMi. We prioritize FSC-certified woods, organic cottons, and recycled packaging materials whenever possible to minimize our environmental footprint.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.